Privacy Policy

This Privacy Policy outlines how Ezy2By (referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit or make a purchase on our website.

Contact Us

If you have any questions about this Privacy Policy, our practices, or would like to make a complaint, please contact us at:
📧 Email: support@ezy2by.com
📞 Phone: 7359359310

Collecting Personal Information

We collect various types of information to provide you with a seamless shopping experience. Personal Information refers to any information that can identify an individual. Below is an overview of the data we collect and its purpose:

Device Information

  • Purpose: To ensure the website loads correctly and to perform analytics for site optimization.

  • Source: Collected automatically using cookies, log files, web beacons, and similar technologies.

  • Shared With: Shopify (our eCommerce platform).

  • Examples: Browser type, IP address, time zone, cookie data, pages viewed, and interaction details.

Order Information

  • Purpose: To process your orders, arrange shipping, send invoices, manage communications, and screen for fraud.

  • Source: Information provided by you during checkout.

  • Shared With: Shopify and Razorpay (payment gateway).

  • Examples: Name, billing/shipping address, payment details, email, and phone number.

Customer Support Information

  • Purpose: To provide efficient customer support.

  • Source: Information shared by you during support interactions.

  • Shared With: Internal team for issue resolution.

Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with their information, please contact us immediately for removal.

Sharing Personal Information

We share your information with third-party service providers to deliver our services effectively. For example:

  • Shopify: Powers our eCommerce store. 

  • Google Analytics: Helps us understand site usage. 

We may also share information to comply with legal requirements or to protect our rights.

Behavioral Advertising

We use your information to provide targeted advertising that aligns with your preferences. For example:

  • Google Analytics: Tracks site activity to customize marketing efforts.

  • Shopify Audiences: Helps us connect with potential buyers through targeted ads.

To opt out of personalized ads:


Cookies

Cookies are small data files stored on your device to enhance your browsing experience. We use cookies to:

  • Remember your preferences.

  • Analyze website performance.

  • Provide personalized recommendations.

Types of Cookies We Use

  • Necessary Cookies: Essential for site functionality.

  • Analytics Cookies: Track website usage for improvements.

  • Advertising Cookies: Enable targeted marketing campaigns.


Do Not Track

We currently do not respond to "Do Not Track" signals due to inconsistent industry standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

Complaints

If you have concerns about how we handle your data, contact us at support@ezy2by.com or 7359359310.
If unresolved, you have the right to escalate your complaint to your local data protection authority.

Last Updated: 10/05/2025